Frequently Asked Questions

Do you sell to consumers as well as dealers?

No. We do not sell directly to consumers. But if you are interested in one of our products, please don't hesitate to contact us and we can refer you to one of our dealers.


What's the difference between Memory Foam and Latex Foam?

Visco Elastic Memory foam is a temperature sensitive form of polyurethane foam that has special additives that create a self-adhesion property for a few seconds after being exposed to a heat source (your body). Over time, the adhesive slowly releases, allowing the foam to return to its original shape. This conforming property is very popular to thousands of sleepers worldwide, due in most part to Tempurpedic's marketing efforts. Latex foam is a natural product that is derived from the latex rubber extracted from rubber trees. It is not temperature sensitive, as memory foam is. It is available in numerous different densities (rated by ILD from 14 to 44), is extremely comfortable and supportive, and is considered the premimum sleep surface by most European sleepers. While not as well known in the United States as Memroy Foam, Latex Foam Beds are becoming more and more popular.


Are pillowtops better than non-pillowtop beds?

Pillowtops (an extra layer of cushioning covering the entire mattress) have become very popular over the last few years, largely due to mattress manufacturers needs to market new designs. Because of this need, manufacturers have pushed the envelope in bed design and come up with some outstanding pillow top mattresses. Whether or not a pillowtop mattress would benefit you would largely depend on the specifics of the design you are interested in, and what your own personal preferences are. So, we have to go with the wishy-washy answer on this question - sometimes yes, sometimes no.


Isn't a thicker mattress a better mattress?

Not necessarily. Mattresses have gotten thicker and thicker lately, again more because the mattress manufacturers needed something new to sell rather than because "thicker is better". Ofcourse, you wouldn't want to sleep on a 2 inch thick mattress, so obviously thickness is a consideration, but most people can also see that a 24 inch mattress is pretty ridiculous as well. So then, what is the proper thickness for a mattress? The answer: whatever profile is most appropriate for the materials used in the mattress. In the case of Latex mattresses, this is somewhere between 8 and 11 inches. Thinner than this, and you will not get the full potential from the materials used. Thicker than this, and you are just wasting money on unnecessary materials. Also, some manufacturers play the "thickness game" in a sort of ridiculous way, by simply adding inexpensive material within the mattress to build up the profile, giving the impression of a better mattress because it is thicker. Despite the very high total profile, these manufaturers will use less Latex or Memory foam than is optimium, or use cheaper, lower quality memory foam or latex foam. Not all foams are created equal.


What's the difference between good and poor Memory Foam?

Memory Foam is made by many different manufacturers in different grades and densities. A low quality memory foam will break down more quickly than high quality memory foam, resuliting in an uncomfortable sleep surface. At Sleep Pros we use only the highest quality memory foam available. The density of the foam will also make a difference in how the memory foam feels and how supportive it is. Generally, the higher the density of the foam, the more comfortable and supportive it will be (not to mention more expensive).


What's the difference between good and poor Latex Foam?

Like with Memory Foam, there are many different manufactures of Latex Foam throughout the world, but only a few manufacturers of the highest quality Latex Foam, Talalay Latex. But even among manufacturers of Talalay Latex, there is a difference. Some manufacturers use fillers in their Talalay that will give the Latex a harder feel, and a less supportive feel, then the Talalay we use.


What is Natural Latex Foam?

Natural Latex is latex that comes right out of the tree and is put into the mold. Some manufacturers claim that natural is better, because its natural. Really its just cheaper. The problem with natural latex is that it contains oils that dry out within about a year. Once these oils dry, the latex begins to degrade rapidly, losing its resiliency. It actually becomes chalky and begins to flake away.


What is Dunlop Latex?

Dunlop latex is similar to Talalay Latex in that it uses both natural and synthetic latex in the compound. In fact, Dunlop process latex is the same as Talalay process latex, except that is simply pored into the mold the same way natural latex is and does not go through the vacuum or the freezing process that Talalay latex does. Because of this, Dunlop latex is not as consistent in feel and support as Talalay latex, nor can it be made to exacting firmness levels as Talalay can.